Returns & Exchanges
At YA-MAN, we stand by the quality of our professional beauty technology and offer a 30-day return window for products in original condition. If you are not completely satisfied with your purchase, our streamlined process ensures a quick resolution for your skincare journey.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to begin the authorization process.
- 2.Pack with Care
Place the device and all original accessories, including chargers and manuals, into the original packaging to prevent damage during transit.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided via email, then securely affix it to the outside of your return parcel.
- 4.Receive Your Refund
Once our technicians inspect the device for quality assurance, your refund will be processed back to your original payment method within 7-10 business days.